Cleaning & Support Services Director

Resourcing group - London
30+ days ago (06/05/2021)

job description

Job Description Associate Director / Senior Portfolio Manager My client is an independently owned Cleaning and Support Services company delivering high quality, people-centric professional facilities management and building support services to customers in London and Southern England, servicing some of the most prestigious clients and well-known buildings in the City and West End. They specialise in providing services to customers who demand the highest standards, including property management organisations and blue-chip companies. Family values are at the heart of, this, coupled with long term paths and high levels of support and training, delivers an attractive and supportive working environment. Their people are equally as important as their customers, because the quality of their service is measured by the actions of their frontline teams. Your responsibilities will include:
Ensuring the safety of all business and community stakeholders Delivering high quality support services through training, empowerment and motivation of their direct teams Driving reduction in cost and improvement in delivery quality Ensuring that the strategic and business objectives as well as the values and company behaviours are embedded into practice Delivery of key financial targets Reporting progress, performance opportunities and issues to the Operations Director Responsibility for ensuring organisational effectiveness by providing leadership for 's Operational functions within the contracts Working with the senior management team and contributing to the development, implementation and embedding of organisational strategies, policies and practices Delivering commercial and operational leadership through strategic management, growth of the portfolio and the development of staff P&
L responsibility for alloperational contracts within your remit, setting and adhering to annual budgets set in conjunction with Operations Director and Finance Overall responsibility for Quality Standards and Quality of Services delivered to Operational Contracts About You - Skills and Experience:
Commercially astute with proven experience of growing a business within cleaning and business support operations Evidence of succession planning colleague development Drives the development of Policies, Processes and Procedures Experience of P/L management, budgeting and financial monitoring IOSH qualified Extensive commercial office, vertical and public realm experience Strong working knowledge of Microsoft Office Packages Experience of working with business process systems (CAFM) Good knowledge of Circular Economy;
Waste Management;
Waste Streams A quality driven individual of people, systems, and service whose leadership and experience ensure the services are provided to the highest standard A proactive thinker who is always looking to improve service with the flexibility to meet the requirements of the customer and business Good communication skills, written and oral, at all levels Ability to react effectively to problem situations and emergencies Interested? Contact (url removed) Resourcing Group is acting as an Employment Agency in relation to this vacancy

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Cleaning & Support Services Director

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