Governance Manager ? (Part-Time / Job-Share / Full-Time)
The purpose of this role is to ensure that the Sentinel Business Desk anti-money laundering and financial crime screening services are effectively executed daily, assisting in the timely resolution of all service-related issues to ensure that the ongoing delivery of business objectives and service is delivered for our Worldwide customers. You will also ensure that relationships are maintained with both internal and external stakeholders. Also, you will support the delivery of the overarching governance of how services are on-boarded, tuned and delivered to the worldwide customer base.
This role is available part-time, job-share or full time. This is because we want the best people for our roles, and we recognise that sometimes those people aren?t available full-time. Please talk to us at interview about the flexibility you may need.
Daily management of governance activities relating to the Sentinel Service, including testing and evidencing compliance with established controls and reporting effectiveness of the same.
Lead the development of an end to end continual testing strategy to evolve the overall effectiveness of screening results, sharing local learnings and improvements regionally &
/or globally where appropriate.
Lead the periodic reviews of both Group minimum standard screening rules, local tuning rules and country tuning recertification.
Assisting with performance management of external suppliers.
Undertaking periodic comparison reviews of screening service providers, providing insight into available services to ensure that the Sentinel Screening coverage remains current and leading class.
Support the continued evolution of governance frameworks and controls.
Assist with the development of management information to evidence the end to end performance of the Sentinel Screening Service.
Thorough resolution of customer issues and the proactive identification of potential issues, this role should support the evolution of the standards of service being offered by the area/function.
Developing and working with Internal customers to ensure effective, efficient, compliant and governed on-boarding of screening services.
An agile ability to identify, analyse and construct solutions to complex problems arising from both changing stakeholder needs and service changes.
Analysing issues post-resolution and recommending actions to senior management both inside the function and across the wider business to prevent recurrence and improve delivery standards.
Support in all Sentinel Service Transformation activities such as real-time screening and standardisation of global baseline rules.
Analyse external regulatory requirements and trends.
Assist and support training needs assessments, development, coordination and delivery.
Assist in the identification and managing of regulatory risk.
Assist and support business with plans for resolution of problematic compliance matters.
Your skills and experience:
Highly experienced in the Compliance arena
Experience within anti-money laundering and financial crime screening a distinct advantage
Project Management - Proficiency Level Basic
Effective Communications - Proficiency Level Basic
Insurance Legal and Regulatory Environme - Proficiency Level Intermediate
Knowledge of Insurance Industry - Proficiency Level Basic
Negotiating - Proficiency Level Basic
Problem Solving - Proficiency Level Basic
Compliance - Proficiency Level Intermediate
As well as a competitive salary we also offer an excellent lifestyle benefits package which includes ?
25 days holiday plus an additional 3 volunteering days
Annual company bonuses
Contribution to medical cover
Discounted technology offers
Virtual GP appointments
Discounted gym membership,
Free flu jab
Discounted gadget insurance
At Zurich, we will consider requests for flexible working on hiring. Many of our employees work flexibly in many different ways, including part-time, flexible hours, job share, an element of working from home or compressed hours. Please talk to us at interview about the flexibility you may need.
Who we are:
With about 55,000 employees serving customers in more than 170 countries we aspire to become the best global insurer as measured by our shareholders, customers and employees. If you\ 're interested in working in a dynamic and challenging environment for a company that recognises and rewards your creativity, initiatives and contributions - then Zurich could be just the place for you. The success of our business is built on the contributions of our highly talented employees - people who work every day to position us at the forefront of the insurance industry. We, therefore, look to hire great people and we encourage those people to give their best.
You?ll feel the support of being part of a strong and stable company. A long-standing player in the insurance industry, we make every effort to address the career development needs and plans of our employees to ensure their success in the future.
At Zurich, we aim to have a diverse mix of employees that reflects our customers and the communities in which we live and work. Our diversity and inclusion initiatives are shaping an environment where everyone feels welcome, regardless of age, sex, gender identity, race, religion or belief, disability, sexual orientation, marriage/civil partnership, pregnancy/parental and mental health status. Our approach ensures that Zurich is a place that values different opinions, respects personal needs, and provides equal opportunities for all. We are committed to continuous improvement and we offer access to a comprehensive range of training and development opportunities. Zurich is passionate about supporting employees to help others by getting involved in volunteering, charitable and community activity through the Zurich Community Trust.
So make a difference. Be challenged. Be inspired. Be supported, Love what you do. Work for us.
Primary Location United Kingdom-England-Swindon
Travel Yes, 10 % of the Time
Job Posting 08/06/20
Unposting Date Ongoing