Marketing Reporting & Analytics Professional
Our mission is to break down the barriers of today to release the potential of tomorrow. Join us today and release yours.
About this role
The broadband network team is integral to the connectivity portfolio as it directly supports the BT strategic priorities of %26lsquo;
Maximising market reach%26rsquo;
Leveraging the UKs best network%26rsquo;
. This role provides a tangible opportunity to make a significant contribution to BTs financial performance as well as its strategic intent.
Specifically, to design, deliver and manage in-life products within the broadband portfolio that deliver value to the Enterprise markets and provide optimised customer experience.
To drive business performance and maximise revenue and margin contribution, whilst managing cost transformation across the portfolio. Ensuring that migration and transition plans are in place combined with product withdrawal timescales where needed.
Key focus areas:
In-life product management of the Retail Business Broadband products.
Drive development of existing and new product initiatives ensuring they are delivered to scale and quality.
Create and maintain a single source of MI relating to our Retail Business Broadband portfolio that brings sales, revenue, service and customer satisfaction data together in a single framework.
Ll have the following responsibilities
Manage sub elements of product(s) &
features from inceptionto delivery. Ensuring that the highest level of customer experience is provided and maintained.
Manage the in-life performance of your product. Providing input to the roadmap &
key deliverables as well as maintaining the product collateral and briefings (Handbook etc.)
Act as the industry interface and BT Enterprise %26lsquo;
for your product(s) &
be seen as the internal &
Hold Technology accountable for product delivery, articulating strategic importance and ensuring the necessary priority within the development stack.
Provide input and support to ensure that suppliers deliver requirements needed to ensure BT Enterprise retains its network premium position within the overall market.
Provide input to ensure that broadband product/network capability is aligned to stakeholder strategy and supports the Broadband networking P&
Ll have the following skills &
Good/emerging knowledge of the broadband market, competitive landscape, trends &
emerging technologies &
understanding of customer requirements relevant to broadband products and networks.
Emerging ability to influence and provide input to shape products to meet changing customer requirements or reacting to competitive threat
Excellent communication skills:
Ability to engage frequently at the manager &
senior manager level within BT and externally
Providing support in building the case for change and drawing on data and analytical techniques to present and articulate where required
An emerging/good understanding of how broadband works, is provided and carried across BT networks.
Able to provide input and contribute to drive product roadmap and bring new developments to market on time and within budget
BT has a key role in British society, fostering change and leading technology innovation. From delivering the Olympics, to supporting the emergency services, to investing more into research than any other UK technology company, we take pride in everything we do - and in the people who work here.
Re now a global company operating at the forefront of the information age, employing 90,000 people in 180 countries. And we%26#39;
Re on a mission. Guided by our core values of Personal, Simple and Brilliant our goal is to help customers, communities and businesses overcome barriers and release their potential.
So, if you%26#39;
Re interested in the power of potential, why not join us today and release yours? You can read more here about what it%26#39;
S like to work at BT
How to Apply
S easy to apply online;
you just need a copy of your up-to-date CV and to follow the step-by step process. Don%26#39;
T worry if you need to make changes - you%26#39;
Ll have the opportunity to review and edit your work on the final page. We look forward to receiving your application!
Ve changed our recruitment process so that we can continue to offer exciting opportunities in BT. We%26rsquo;
Ve moved to %26lsquo;
until further notice - which includes video interviews and virtual onboarding, to make sure that we maintain candidate and employee safety.