Systems Administrator

Support revolution - Thatcham
new offer (22/10/2020)

job description

We have an excellent opportunity for a Systems Administrator to join our rapidly expanding Delivery team, to be based in our Thatcham office. This is a hands-on role which will look after our IT facilities, processes, and efficiency, with the chance to grow your career and be on a path to a managerial position.


About the Role:


Reporting into our Chief Information Officer (CIO), you will be responsible for systems and networks, ensuring that IT facilities are fit for purpose and running smoothly. You will be hands-on with systems and ensure upgrades and backups are regularly conducted, whilst keeping areas such as documentation and support/advice up to date.

This role sits within our wider Delivery team where you will be part of a fun, friendly and efficient Service Desk.

This role is based in our Berkshire head office, a 2-minute walk from Thatcham train station with free on-site parking and easy access to many nearby towns and cities.


Responsibilities:


  • Researching and installing new systems and networks

  • Evaluating user needs and system functionality, ensuring that IT facilities meet these needs

  • Planning, developing and implementing the IT budget whilst obtaining competitive prices from suppliers to ensure cost-effectiveness

  • Organising the purchase of hardware and software

  • Scheduling upgrades and security backups of hardware and software systems

  • Ensuring IT systems documentation is accurate and up to date

  • Guaranteeing the smooth running of all IT systems, including anti-virus software, print services and email provision

  • Ensuring that users adhere to software licensing laws

  • Providing secure access to the network for remote users

  • Securing data from internal and external attack

  • Offering users appropriate support and advice

  • Managing crisis situations, which may involve complex technical hardware or software problems

  • Mentoring and training new IT support staff

  • Keeping up to date with the latest technologies

  • Contributing to organisational policy regarding quality standards and strategic planning

  • Managing security processes and ISO 27001 accreditation

  • Being hands-on with systems


What we?re looking for:


  • Experience in Office365 administration

  • Experience in SharePoint implementation and administration

  • Salesforce user and administration experience

  • Strong leadership skills

  • Co-operation skills and the ability to work as part of a team

  • Ability to work with people at all levels within an organisation

  • Ability to manage a team of individuals, each a specialist in their own area


About Support Revolution:


We are a fun, energetic company that likes to reward hard-working employees. As well as a competitive compensation package, we provide a range of flexible benefits from Perkbox;
including discounts on many retail outlets, gym membership, and discounted health and dental care. We also have an active social side to the business including regular team building events, nights out, a Christmas Party each year, and a free beer fridge which offers free wine and beer from 4 pm daily.


Support Revolution believes that organisations are being held hostage by Oracle and SAP;
paying too much for software support &
maintenance and being forced into unwanted upgrades.

Our mission is to cut our customer?s Oracle &
SAP maintenance costs in half, whilst providing a better quality of service and freeing them from the mandatory upgrade cycle. Our customers are then able to redeploy funds from maintenance to innovation - investing in their own future.


You can learn more about the company here.


Support Revolution does not receive or accept CV's sent by employment agencies unless they are invited to do so by the Recruitment team. Any unsolicited CV's will not be eligible for recruitment fees.


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Systems Administrator

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