German speaking customer service

Opr resourcing specialists - Basingstoke And Deane
new offer (13/02/2020)

job description

Customer Service Advisor Our client in Basingstoke is looking for several Customer Service Advisors who speak fluent German to join them on an on-going temporary basis. You will be joining a vibrant busy team who pride themselves on their outstanding customer service working for a prestigious brand. We need you to bring your exceptional customer service skills to our customers, understand their needs and requirements, working to exceed these wherever possible. Responsibilities include, but are not limited to:
* Answer inquiries through telephone and email communication, while maintaining and updating the customer database * Maintain a sense of urgency in responding to the customer needs * Be creative and go above and beyond when assisting our customers * Accurate and efficient order entry * Ask probing questions and overcome objections Experience and Skills Required:
* Six months customer service experience * Fluent in German and English * Pleasant and professional telephone etiquette * Good knowledge of the Microsoft Office tools (Excel, Outlook) and of Internet, * Flexible, open minded and solution oriented with the ability to adapt to the fast paced Internet environment * Analytical/problem solving skills * Excellent judgment and decision making skills * Strong verbal and written communications skills * Understand customer service processes and procedures * Positive and enthusiastic, with a real team spirit In return for your commitment, our client has some great benefits:
* 2 Weeks comprehensive paid training. * Free soft drinks. * Pool Table. * Football Table. * A great coffee machine along with tea for those that prefer. * Incentives and prizes to recognize outstanding achievements. Thank you for taking the time to apply to OPR Resourcing Specialists. If your application is successful you will be contacted within 7 days. We apologise but due to the high volume of applications we receive we are unable to provide feedback on individual CV's. Please note that by

Apply now for
German speaking customer service

Warning: you will leave the jobtome site.

These offers may interest you:

Go back