Product Support Engineer

Rise technical recruitment ltd - Linlithgow
new offer (27/02/2021)

job description

£40'000-£50'000 + Progression + Training + Bonus + Flexi work + 32 holiday + HealthcareLinlithgow, Scotland p>

Are you from a hardware / software product background and looking for a new challenge within a booming industry offering huge career scope and full product training? p>

Opportunity for apassionate engineer that is looking for a change of industry where you will become the 'go to' expert on emerging technology for rapidly expanding global business! p>

Established 13 years ago and now over 100 staff, this is a highly niche and technically fascinating business that works with the world leaders within a booming market sector! Driven purely by innovation, technology and their staff, this is a business that understands the value of looking after the individuals that contribute to the businesses success and does this through a collaborative, progressive and friendly environment creating an elite hub for specialist engineers to thrive. p>

As a Product Applications / Support engineer you will join the company and undergo full product training with a view to develop you into the 'go to' product expert focused on providing technical solutions and support to customers on a complex product range. This is a varied role combining a passion for software and hardware mixed with customer interaction. A degree of travel will be expected. p>

Perfect opportunity for someone who is motivated by technology but also like the idea of customer interaction in a business that will support and encourage personal development and progression! p>

The role;
* Become the 'go to' product expert for their customers (Hardware / software product)* Developing custom automation scripts for customers using Python* Working with product design team to investigate issues and influence changes* Build relationships with the sales team to provide tech support* Some Travel will be involved - Trade fairs, plug-fests, customer visits to promote products.* Product Training available p>

The person;
*From a hardware and software product background (Any industry)* Educated to degree level in Physics, Engineering, Computer Science or equivalent.* Programming or scripting experience* Looking for a technical role involving customers interaction.* Passionate about cutting edge technology*Looking to join a friendly, collaborative and social business to build a career p>


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Product Support Engineer

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