Ibstock plc is a market leading manufacturer and partner of choice for innovative clay and concrete building products, building the face of Britain for over 200 years.
We’re no ordinary manufacturing business. Through our principal products of clay bricks, brick components, concrete roof tiles, concrete stone masonry substitutes, concrete fencing, pre-stressed concrete products and concrete rail products, we’re committed to providing new solutions to today’s social and environmental challenges for the new build housing and domestic repair, maintenance, improvement markets (RMI) and infrastructure.
Many of our long-standing customer relationships have lasted over 40 years. Our customer focus is based on quality, service and consistency and our service-led ethos is one of the key drivers in the growth of our market share over the past 10 years.
We are currently recruiting for a Sales Coordinator to join our Mossend Sales Office Team near Bellshill.
The successful candidate will be responsible for providinga first class sales service to customers, both internal and external, ensuring exceptional customer service in the accurate processing of all transactions within targeted deadlines as well as meeting service levels and targets as set by the company, being flexible in their approach to work.
Specific responsibilities include:
Responding to customer enquiries, pricing requests, delivery information and samples by telephone and email.
Checking of Addresses, Pricing, Discount, Product and Haulage Availability. Entry of Quotations, Sales Orders, Samples Requests and Schedules. Investigating credit requests and additional invoices. Preparing Credit notes. Ensure that regular and accurate updates are made on company CRM package. Liaising with Transport Order Book and schedule Clearance Checking of Acknowledgements Soft sales, working with external team and customers to promote stocks and increase sales
Essential Qualifications &
Good interpersonal and communication skills – verbal and written Evidence of working as part of an effective team Participation in training events, which may necessitate travel and overnight stays
Excellent telephone manner and accurate keyboard skills Flexible and enthusiastic individual able to work under pressure and use own initiative
Working knowledge in Microsoft applications including email, Excel and Word. Full driving license